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customer relation management
We are offering customer relation management systematic customer relationship management can make all the difference in marketing return on investment. Without some form of customer relationship management, you could risk having customers falling through the cracks, losing valuable referrals, or worse, delivering untimely marketing communications. Streamlining your business processes through customer relationship management offers an easy way to organize your event-based and program series of marketing communications, automate their delivery, and integrate the way your entire team works, including your sales people, marketing team, customer services reps and technical support team. Features : flexible security & access permissions a good crm system keeps data secure, but it also allows right users access to needed information. It should have an obvious way of allowing specific users access, without compromising data security. Tracking partners & product support crm software can help effectively collect information about partners and product support. This helps better manage the customer experience as it organizes information about when, why, where, how, etc. The client was dissatisfied with a product or service. It also helps track whether and how the issue was addressed. Billing & invoicing functionality a well-equipped crm system can also track billing and invoicing status of each customer. This helps keep financial information organized and reviews things such frequency or timeliness of payments. Hardware monitoring crm software that has hardware monitoring features can provide assistance with things such as checking the status and availability of hot spots, routers and other network equipment. It can save time in managing or troubleshooting hardware, leaving more time to deal directly with customers. Integration with external applications
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Attendance Management System
We are offering attendance management system. Sparken presents attendance & time management system (atms). It handles all your time & attendance needs in a single integrated management system. Fast, accurate and easy-to-use system is designed to record employees' working hours and site attendance and enables users to apply for leave, out duty, shift change request, check the attendance, shift schedule, ot schedule and many more. Atms is versatile software which can be tailored to suit your organizations requirements. Features centralized system for all your location branches division cloud based solution available can be installed on your company web-site can be installed on your lan network in depth leave management in depth compensatory off management in depth od management in depth shift management sms alerts email alerts graphical reports auto email attendance reports facility to integrate with employee kiosk facility to display company news and internal job market facility to display birthday list facility to schedule overtime double authorization for ot schedule facility to schedule coff facility to assign multiple managers for employees facility to assign group-wise different hr managers manager reports in csv format employee self reports in pdf format attendance reports daily-weekly-monthly-yearly additional reports can be customized on demand employee self service kiosk kiosk login using rfid attendance card
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Payroll Management System
We are offering payroll management system flexipay is a web based, user friendly payroll management open source software specially for indian companies. This system takes care of all your requirement related to benefits of employee's payroll. All the benefits can be configured by admin user. I.e admin can configure computing allowances and deductions as per requirements. Flexipay complies to standard pf fpf esi i.tax requirements of indian govt. Flexipay keeps the records of financial data related to salaries for an employee, wages, bonuses, incentives, pf, taxes and deductions etc. Based on the attendance records through attendance management system or employees timesheet system. Flexipay also has claim and approval workflow for reimbursement of medical and lta. Rules can be configured by the admin user. Flexipay payroll system is user friendly and accessible to employees over internet. Every user has secure login and access to personal data. It is web selfcare for all payroll related requirements. Features manage employee and master data thru admin configurable earning and deductions advance paymentdeduction option for employee. Generate salary of month on batch posting mode. Generate income tax computation . Approval of reimbursement and it proof by accounts profile employee login profile declaration of tax saving investment plan ( for first 6 months) upload investment proofs claims for medical lta reimbursement download printing payslip tax computation export employee salary sheet in excel format report.
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