Contact Center Solution

Nudge, a product from Tilli Software, is a cutting-edge Event-Based Customer Communication Platform that simplifies bill presentment and payment collection in real-time, thereby enhancing your business revenue. With our top-of-the-line Omni-Channel Cloud Communication system, you can connect with your customers anytime, and anywhere. At Nudge, we offer an array of intuitive and budget-friendly cloud-based communication tools that enable you to interact with your customers through their preferred channels, such as texting, emails, voice, or chats. We bring all the popular communication channels such as WhatsApp, SMS, eMail, Push Notifications, IVRS, Chatbot, and Messenger under one roof. Our user-friendly APIs can be easily integrated with your existing system, taking your customer communication to the next level. Access analytics, gain insights, add or remove features based on your changing needs, and optimize your strategies for better outcomes and drive your business forward.

Transform your customer service with our state of the art contact center solution Enhance agent efficiency and elevate customer experience. MCUBE Contact Center Solution Offers: LIVE Call Tracking Multiple Call Distribution Sticky Agent Call Recording Call Barging and Call Whispering Seamless CRM Integration Customized Voice Notification Call Reporting and Analytics

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For contact centers, convergence is the buzzword for success, when it comes to offering world-class customer relationship management (crm) services. Availability of a channel to efficiently service customers through video, voice, text (or a combination of these elements) is a key requirement for successful operation of contact centers. Tacker technologies helps the contact centers by offering a wide array of next gen solution which helps them in increasing their productivity and profitability.

We are leading supplier of CONTACT CENTER SOLUTIONS

We are offering contact center solutions. Our contact technologies excellence center (ctec) has extensive experience and expertise in providing end-to-end customer integration management. Our portfolio consists of interactive voice response systems (ivrs), dialers, loggers, automatic call distribution (acd) middleware, customer relationship management (crm) solutions, workforce management and custom built applications for industries like telecommunications,banking financial services and insurance, transportation, utilities and healthcare.

Contact Center Solution

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