IVR stands for Interactive Voice Response. This technology enables interaction between a caller and a computer via the telephone. Callers can interact with IVR systems by pressing numbers on a telephone keypad or by speaking simple commands to answer the computer’s voice prompts. Call will be get connected to desire person/department anywhere.
Welcome Message
Programmable Extensions
Advanced Call Forwarding (SEQ/ROU/PAR)
SMS Alert
Web Interface
Time Based Routing
Voicemail
Email Alert & Report
Click to Call
128 Bit Security
Number Blacklist
Multilevel IVR
Sticky Agent
CRM Integration
Circle base Routing
Customize sender ID