RMS Tech Solutions Anand Nagar, Pune, Maharashtra

*astTECS inbound solution can provide substantial improvement to the productivity of your call center. Skill based routing organizes incoming calls and route them to the most appropriate agents. Features: Interactive voice response Automatic Call Distribution Skill based routing Inbound call pop up Most idle agent based routing Real time supervision Agent call intervention Call back scheduling Call conferencing Product Variants *ast c5 – For 5 Agents *ast c10 – For 10 Agents *ast c30 – For 30 Agents *ast c60 – For 60 Agents *ast c100 – For 100 Agents

*astTECS PRI cards are high-performance, cost effective telephony cards available with carrier grade optional hardware echo cancellation. The card allows up to 96 (T1) or 120 (E1) channels and allows integration of legacy telephony systems with emerging Voice-over IP (VoIP) technologies.*astTECS E1/T1/J1 digital cards are designed to work with Open Source based VoIP platforms such as Asterisk® (e.g. PBX in a Flash®, FreePBX® Elastix®) & FreeSWITCH®. It supports industry standard telephony protocol families. Both line-side, trunk-side interfaces along with advanced call features are supported.QUICK FACTS Ease of installation Compatible with Linux and Window OS Optional Hardware echo cancellation  Superior voice quality  Available in PCIe  1 year warranty on parts   APPLICATION Legacy PBX/IVR Services  VoIP Services Complex IVR Applications  Conference Bridges  Calling Card Platforms  PRI Switch Compatibility: Network or CPE  

*astTECS predictive dialer effectively integrates all outbound processes (Telemarkeitng, Sales, Surveys, Collections) with the life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting various campaign and list management strategies. Features Manual, progressive & predictive dialing Outbound ACD Longest idle agent based routing Call back scheduling Multiple campaign management Multiple dialing modes Agent inter dialing support Call forward and three way conferencing DNC list management Agent call intervention Real time supervision Music on hold Call transfer Call retrieval Product Variants *ast c5 – For 5 Agents *ast c10 – For 10 Agents *ast c30 – For 30 Agents *ast c60 – For 60 Agents *ast c100 – For 100 Agents

Overview*ast 520 is  entry level Phone with  2 SIP  account. The ergonomically designed phones are equipped with essential features that the mordern business environments demand and suitable for small & medium businesses. It fully supports all the major SIP based IP PBX / softswitch/IMS platform 

• open source asterisk ip pbx • interactive voice response • video conference • built in call recording • voice logger • voice mail to e-mail • distributed office set up  • centralized administration • call detail report  • web based receptionist console • gsm integration  • audio conference bridging • fax support  • logical partitioning • 3rd party application integration and many more features.

Number Of Flower : Ip Pbx System

Certification : ISO 9001:2015

Packaging Type : Voilet

Condition : New

Operating Temperature : 0-50 Deg C

Total Carbohydrate : 1yrs

Country of Origin : India

*astTECS IP PBX can reduce costs, increase productivity and connect remote offices and teleworkers. It enables your business to be flexible, innovative and competitive.Some of the features are as below Video calling & conferencing Smart phone with Wi-Fi client Audio conference bridging Interactive Voice Response (IVR) Voice Logger Distributed office setup Voice mail to Email Seamless integration with existing EPABX Fax to Email Web-based receptionist console PRI Integration CRM Integration GSM Integration *astTECS IP PBX comes with the various customizations as per client requirements. Some of product varients are as below Mini PBX – IP PBX for up to 10 extensions ast e25 – IP PBX for up to 25 extensions ast e50 – IP PBX for up to 50 extensions ast e100 – IP PBX for up to 100 extensions ast e200 – IP PBX for up to 200 extensions ast e300 – IP PBX for up to 300 extensions ast e500 – IP PBX for up to 500 extensions ast e1000 – IP PBX for up to 1000 extensions

Number Of Flower : Ip Pbx System

Condition : New

Total Carbohydrate : 1yrs

Country of Origin : India

GSM Gateway offers a 4G LTE enabled flexible GSM solution for the Open Source IP PBX & Call Center Dialers. VoIP 4G LTE GSM Gateway functions as Trunk for IP PBX or Call Center Dialers to connect the users to the GSM Network. It allows direct routing between IP and GSM Networks. GSM Gateway can reduce the office Telephony Bills by upto 60% with Least Cost Routing (LCR). It can also be used to send and receive SMS Messages. GSM Gateway also functions as a backup to the PRI or Analog trunk lines.

Number Of Flower : Gsm Gateway Devices

Certification : ISO 9001 : 2015 CERTIFIED

Application : Home,Office

Feature : Stable Performance

Condition : New

Total Carbohydrate : 1year

Country of Origin : India

*asttecs outbound call center suite: *asttecs predictive dialer effectively integrates all outbound processes (telemarkeitng, sales, surveys, collections) with the life cycle. it precisely manages outbound calling to achieve maximum productivity by supporting various campaign and list management strategies. features manual, progressive & predictive dialing outbound acd longest idle agent based routing call back scheduling multiple campaign management multiple dialing modes agent inter dialing support call forward and three way conferencing dnc list management agent call intervention real time supervision music on hold call transfer call retrieval

*ast H100 USB Model Headset enables you to Communicate in High-Quality Calls to Customers with Noise Cancellation features, seamlessly without any worry of uncomfortably for Long Duration Headset Features USB Headset Ergonomic and Light headset design for all-day comfort. Noise Cancellation Microphone Volume Control and Mute Adjustable Headband for Long Term flexibility and Strength Gooseneck Boom Soft leatherette ear cushions for all-day comfort and hygiene, Optional Sponge cushion.

Your call center operation requires a proactive, scalable, end-to-end solution to monitor and manage all processes. *astTECS call center dialer is just what you need. It provides visibility and control over the performance and productivity of your call center. *astTECS call center solution has all the features associated with high end and high cost proprietory call center solutions. *astTECS GSM Dialer Run your domestic process with *astTECS GSM dialer and reduce your telecom expenses by 50%. It also help the enterprise to increase the sales turnaround and effective utilization of leads.   Key offerings Automatic call distribution Interactive voice response Voice logger WhatsApp Integration Voice blasting Hosted dialer CRM integration SMS integration Live/current agent monitoring Report and campaign statistics Voicemail to email Missed call alert on agent screen Call history search and dial option Feedback IVR Sticky agent and account based call routing  

*astDial, Cloud based Mobile Dialer, is a plug and play technology for domestic contact centers who want to operate on OPEX model. *astDial combines the ubiquity of cloud technology with mobility of mobile technology to create a unique solution eliminating infrastructure requirements for a call center. It is easy to install and use with internet connection at the agent location either through WiFi / Mobile data / broadband connection. The campaigns are managed centrally in the *astDial cloud server and agents can login with their mobile apps and operate remotely. Agent can now have the flexibitity to work from home or any other places in convenient time.astDial comprises of three main components: A management application in the Cloud, where leads can be uploaded and also monitor the agent status.  An app installed on the agent mobile, which facilitates dialing and lead updates.  An app installed in the admin mobile which displays real time lead and agent status. FEATURES: App Based Login and Calling. Attendance Monitoring.  LIVE Call Recordings.  LIVE Call Reports.  Agent performance report.  Reports and Campaign Statistics.  Real Time Supervision. BENEFITS: Minimal investment with pay-per-month model. No Landlines or PRI Required  Effective utilization of Leads.  Create unlimited agents.  Preview leads before dialing.  Scheduled Callbacks  Add custom call dispositions per campaign Recycling of specified status calls at a specified interval without resetting a list Online console to start and stop the dialer. Web-based data export utilities. APPLICATION SCOPE: Direct Sales Agents (DSAs) Call Centers.  Telemarketing Agencies Education  Telecom Real Estate

Number Of Flower : Mobile Cloud Dialer

Brand Name : astTECS

Application : Mobile application

Frequency : Monthly Subscription