Web Application Software in Thiruvananthapuram

• Brand Name: Palmtec

We are offering web application softwares complaint registration management the complaint registration management system is envisaged to provide effective management of complaints and managing of technicians on the field there by providing maximum customer satisfaction. The solution include a web based software, that consists of a master data base of customers that can be entered or downloaded by xml, csv, excel formats. The customer can log complaint on to the system by using web, email, sms or phone. Once the same is registered, the complaint number can be generated. Detailed information on the type of complaint, required date of repairs etc can be entered. The complaint will be marked as open complaint. The logged complaint will reach the co-ordinator supervisor, who in turn can assign the same to the relevant technicians with skills on relevant product and complaints. The list of technicians, the key skill levels area of operation can be defined in the software application. sales force automation (pos) sales man download the master data of items carried in the van along with creditor data, prices, schemes etc. firmware in the machine ensures the credit limits of the creditor, scheme application to the items taken etc. at customer site, the sales man can select the customer name and select items and generate the bill and hand over to the customer. in the bill, automatically the schemes will be applied and the data is stored in the machine. this process continues till the end of the day and the data is uploaded back to pc on return. automated fare collection & reporting system (afcrs) afcrs is a gprs based online bus ticketing web apps with vehicle tracking system and centralized monitoring, which contains more modules and reports of depot management, vehicle management, etm management, employee management, route management, fare management, user management etc., it is an integrated system for collation & consolidation of bus ticketing revenue related information from ticket issue inside the fleet right up to the generation of various financial & mis data to the management for effective route analysis and decision making. Report generation will be allowed to the authorized personnel whose privileges are set by the administrator. construction site monitoring system this solution is envisaged for various companies in the field of construction industry for managing the projects sites. And the resources used for the project. The solution consists of a p.c side software and palmtec pda's tablet pc android mobile phone iphones ipad etc. With this solution, the companies can define and divide the project into modules and each module into tasks. These tasks can be assigned to respective teams. Each team will have a supervisor, who can update the daily status of the assigned tasks to the teams. The software can be used to monitor and provide with consolidated reports for the management for knowing the progress of the each project on daily basis. Gprs and portable unit. loyalty card management system lcm is fully-integrated web based application software for discount management system in chain based shopping malls which is used by smart card and palmtec (smart card reader with gprs). Our loyalty management system have member module, customer module, machine management, card management and discountsoffers management. Separate dynamic website for member establishments to display their products. Customer can buy a loyalty card from any dealers corporate member establishments and get discounts from various shops in different grades.