Quality Certification
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Policies and objectives set by 'top management'
netpeckersUnderstanding customer's requirements with a view to achieving customer satisfaction. Improved internal and external communications
netpeckersGreater understanding of the organization's processes
netpeckersUnderstanding how statutory and regulatory requirements impact on the organization
netpeckersYour customers' clear responsibilities and authorities agreed for all staff
netpeckersImproved use of time and resources
netpeckersReduced wastage
netpeckersGreater consistency and tractability of products and services
netpeckersImproved morale and motivation
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