Customer Service Training in Bangalore

It is an international standard It helps organizations to improve their environmental performance and It can be implemented by an organization whose activity have an impact on directly or indirectly on environment  

offers Zoom based webinars and workshops like the following:    (1) Teenager Dynamic Program (2) Emotional Intelligence Workshop for Executives (3) Behavior Management Workshop for Managers (4) Emotional Intelligence : Workshop for College Youth (5) Poetry Therapy Workshops : Healing with Words (6) Stress Management & Life Style Workshop (7) Thought Management Workshop (CBT) (8 ) Introduction NLP and Brief Therapy Models (9) Behaviour Management – Parents’ Training     Teenager Dynamic Teenager Dynamic program is now offered in  10 online modules of 2 hour duration. Candidates may register for the program and attend each module at their own convenience. Certificate is issued when all the modules are completed Teenager Dynamic Online Modules: Introduction to teenage life and experience. A behavioral model of success as a series of goal-directed action. Dynamics of self-motivation Goal setting and decision skills Communication and presentation skills Freedom and responsibility Emotional  Intelligence and strategies for managing ones feeling states. Program evaluation Family Environment and communication with parents. Concluding session     Teenager Dynamic – The Power to Change….Yes Change is possible, it is real and enduring.Special skills may be needed to understand teenagers and to communicate with them. Many teenagers initially refuse to take help or avoid professional support. Since 1994 we have been providing counseling, training and mentoring to teenagers and college youth. We have completed our 150th training workshop in August 2016 as we continue to help the youth advance their level of functioning by improving their motivation, learning skills, communications skills, emotional intelligence, decision skills and other self-management skills. Teenager Dynamic ®  Since 1994.Visit and like : /teenagerdynamicTwo decades of professional experience helps us quickly diagnose each teenager in a SWOT format and understand his/her strengths and weaknesses before beginning the training, counseling and mentoring process. Several therapeutic techniques adapted from Narrative Therapy, Poetry Therapy, Dialectical Cognitive Therapy, Cognitive Behaviour Modification, Gestalt Therapy, Neuro-Linguistic Programming etc. are applied during these sessions.  The power of group dynamics is fully utilized by carefully designed activities and demonstration. The interactive mode is instrumental in eliciting active participation and a sense of camaraderie within the group.Is it really effective?On completion of the 100th Batch a systematic program evaluation was done on a sample of 360 participants of the Teenager Dynamic program  ( between 1994 and 2007). 98% of participants (353 out of 360)  reported that they were fully satisfied with the program and would recommend it to their friends. 70% of the participants rated the program as “Excellent”  and 30% rated it as “good”. Interestingly enough, none of them rated the program as “average” or  “Not Effective”.  Following were the percentage if teenagers who reported significantly high improvement in each of the Personal Growth factors : Self- Confidence - 86%               Self Motivation - 68%            Concentration - 60%          Memory Skills - 60% Socializing Skills - 76% Assertive Skills - 66% Group/Public Communication -  70%   Study Skills - 54% Skills in managing Emotions - 54%      Overall Personal Growth - 66%    These results confirmed the validity and reliability of the intervention process.   Register online for personalized problem-solving program or Teenager Dynamic Group Program : Contact:  kaliaden@ +91-/ +97150-6524285 Visit