Technical Support Services in Kolkata

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✅ IT Support Services – 094334 61163  🔧 1. Hardware Support Installation, configuration, and maintenance of desktops, laptops, printers, and peripherals   Troubleshooting and replacing faulty hardware   Ensuring compatibility and system performance   💻 2. Software Support Installation and updates of operating systems and applications   Troubleshooting software errors and bugs   Ensuring software licensing compliance   🌐 3. Network Support Setup and maintenance of LAN, WAN, Wi-Fi, routers, switches, and firewalls   Network monitoring for performance and uptime   Troubleshooting connectivity issues   🛡️ 4. Cybersecurity Management Antivirus, anti-malware, and firewall setup   Regular vulnerability assessments and patch management   Data encryption, access control, and user authentication   ☁️ 5. Cloud & Backup Services Cloud storage setup and migration   Data backup scheduling and testing   Disaster recovery planning   🧠 6. Help Desk & End-User Support Responding to user queries and issues (onsite or remote)   Providing step-by-step support and training   Logging and managing service tickets   📊 7. Monitoring & Reporting Proactive monitoring of systems and performance   Generating regular reports on uptime, usage, and issues   Suggesting upgrades and improvements   🗂️ 8. Asset & License Management Tracking of IT assets (hardware/software inventory)   Renewal and compliance of software licenses   Procurement recommendations

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A group of engineers of global image solution are dedicated to the service and support of the broadcasting and audio visual equipment and systems and products that we provide. Our customer support team is the largest service and support group dedicated to both the broadcast and av industries in india. Our service support staffs have a broad spectrum of knowledge on the variety of broadcast and av equipment product lines we carry, and can tend to clients' questions, concerns, and equipment needs. They respond to on-site warrantynon-warranty service requirements and provide on-going system preventative maintenance support, as well as bench service.

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